Ingenero Covid-19 Impact

18 - 19 November 2020   |   Sheraton Dammam Hotel & Convention Centre, Dammam, Kingdom of Saudi Arabia
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The coronavirus outbreak is first and foremost a human tragedy, affecting hundreds of thousands of people. COVID-19 continues to spread rapidly around the world. Almost every country across the globe has been affected by this crisis and has reported COVID-19 cases. The immediate response that countries adopted was the lockdown “stay at home” measure, aiming to avoid movement of people since the virus was believed to spread through contacts with the infected persons.

With every business, function and geography affected, the amount of potential change to think through was daunting.

All our offices were as affected as the countries they were located in. Response to COVID for each office was dependent not such on our internal safety guidelines but also on local government guidelines.

The crisis put forth some major challenges for our organisation (across geographies) viz

  • People’s safety
  • Business continuity
  • Variation in project load
  • Workforce productivity
  • Real-time decision-making
  • Data Security risks
  • Creating guidelines across geographies

Ingenero is a pioneer in developing and implementing Operations Excellence Programs using digitalization to Oil & Gas, Refining, and Petrochemical companies across the globe. These Operations Excellence programs constitute Big Data analysis and this large volume of data is acquired over IIoT (Industrial Internet of Things). The program deliverables are delivered continuously using IIoT to the client through Business Intelligence (BI) dashboards.

Ingenero’s robust IT infrastructure, ISMS compliant data security measures, exposure of every employee to various IIoT element, overall working culture and organisational structure contributed to Ingenero’s project execution staying unscathed during this pandemic.

Team Ingenero was able to promptly address its Systems Resilience issues and mould its Business Processes to rapidly adjust to the changing needs of the people, the customers and suppliers, while navigating through the financial and operational challenges, thereby laying the foundation for the new normal.

While this pandemic is arguably a black swan event, COVID-19 is a lesson on the importance of ensuring business agility. The company’s response time and additional enhancements enabled our engineers and staff members to ensure continuity in our regular process, engineering and modelling deliverables. Team Ingenero was fortunate to identify these challenges much early and that allowed some preparation time for us to react/respond to the arising situations. It was a paradigm shift for the organization from being partially digital to now completely operating through virtual means.

The timely response from the Emergency Response Team, and the quick metamorphosis that Ingenero went through to adapt, has been appreciated by all our client. Ingenero has been able to generate a trust factor with our clients; dependable for a prompt tech support of the highest quality.


Today’s situations has inspired us to demonstrate resilience and corporate agility to see through this period, adapt to a new normal and come out stronger. It has inspired us to respond, in which we dealt with the present situation and have managed continuity; recover, during which we have learned and emerged stronger; and thrive, where we have prepared and have shaped the “next normal” for us.

Arguably, there is something far more wholesome all humans have in common: We all want a safe tomorrow. In Covid-19, we’ve found a common enemy. Energy that doesn’t discriminate. The present situation however offers a choice:  either we try to piece the world back together as it was before this catastrophic occurrence, or we can use this shared event to effect change for a better/safer tomorrow.  

Ingenero is looking forward to that new tomorrow, ready for new challenges, and we hope we through our story can inspire others to join us.

Do you have a story to share?

We'd love to hear from you! Contact Pamela Nazareth at to share your story.


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